If you are not comfortable setting up the TV, you might consider configuring your router instead.
- Before you start this guide, you will need to find out the IP of your router, netmask (subnet), and the IP range used by your router. All this info needs to be entered in step 5. Please see this guide to find out how to get the info needed. Once you have the info, you can proceed.
- On your TV remote, press the Home button on the remote.
- Go to Setup.
- Select Network Settings > Network Configuration > and set to Static IP.
- Then select Static IP Configuration and enter the following:
IP address: Please enter a valid IP from your home network. When you follow the guides in step 1, you will see the IP used by either your Mac or PC. Change the last digit. Let's say your Mac has the IP 192.168.0.10, then change the last digit to, let's say, 15.
Netmask: Normally, you can use 255.255.255.0 - if that does not work, please consult step 1 for your local info.
Gateway: The IP of your router.
DNS 1: 184.108.40.206
DNS 2: 220.127.116.11
- Restart TV.
The first step of troubleshooting should always be to restart the device(s) and router. Then check your setup status in your SmartDNS dashboard.