1. Click the "START" button, then click "Settings."
2. Click on "Network and Internet."
3. Select "WiFi or Ethernet" depending on what type of connection you are using. Then, click on“Change Adapter Settings.”
4. Right-Click on your network adapter and click on "Properties."
5. Uncheck the Internet Protocol Version 6 (TCP/IPv6) -- This is important.
6. Click on Internet Protocol Version 4 (TCP/IPv4) to highlight and click on "Properties."
7. In the General tab, click on Use the following DNS server addresses.
Primary DNS server: 212.32.240.145
Secondary DNS Server: 104.200.137.81
8. Click the "OK" button.
Important
The first step of troubleshooting should always be to restart the device(s) and router. Then check your setup status in your SmartDNS dashboard.